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The Atlantic Brief - Issue 4

Jasper van der Zalm
Jul 9
4 min read

July 2026 Edition


Norway, then whoever's left — here's how to fill your venue for every match still to come

 

Practical insight for South West hospitality operators — straight to your inbox.



Dear Subscriber,

 

Welcome to The Atlantic Brief — a monthly newsletter for hospitality business owners and operators across the South West who want to stay ahead, not just keep up.


England play Norway in the World Cup quarter-final on Saturday 11 July, kick-off 10pm BST. Win that, and the semi-final follows on 14 or 15 July, with the final on 19 July — both 8pm BST kick-offs. Three fixed, family-friendly evening slots over the next fortnight, each one a genuine trading opportunity if you plan for it rather than just switching the telly on.



This Issue:

A marketing plan for the rest of the World Cup


The venues that do best from a tournament run aren't just the ones showing the match. They're the ones who've turned each fixture into a reason to arrive early and stay late.


Get customers in before kick-off, not just for it


An 8pm kick-off is a gift: it gives you a genuine window to fill tables from 6 or 6:30pm with a happy hour on food and drink, running through to kick-off. Customers who come for a discounted pre-match meal generally stay for the match itself, which turns a 90-minute screening into a three-to-four-hour sitting. Promote the happy hour as clearly as you promote the match — it's the part of the e

vening you actually control.


Market each fixture by name and date,

not "we show the football"


With only three matches left and fixed evening kick-off times, there's no excuse for vague promotion. A post that says "England vs Norway, Saturday, doors from 6pm" will always outperform a generic "watch the World Cup here" — it gives people a specific reason to book, and a specific night to plan around. Put the date and kick-off time in the headline of every post, not the body text.



Practical update:

turn the VAT saving into a marketing message


The temporary 5% VAT rate on children's meals, children's tickets and family attraction admissions runs until 1 September. Most operators are treating this quietly as a back-office change. That's a missed opportunity — in a summer where households are watching every pound, "children eat for less" is a message worth putting on your menu boards, your social channels and your booking confirmations, not just your till system.


Two things make this land well with cost-conscious families: be explicit that the saving is being passed on, rather than absorbed as extra margin, and pair it with something concrete — a family meal deal, a two-for-one on children's tickets, whatever fits your business. "We're passing on the government's VAT cut" is a stronger line than "kids eat free," because it signals you're on the customer's side during a genuinely difficult year for household budgets.



Legislation watch


Sick pay is now a

day-one right


Since 6 April 2026, statutory sick pay has changed in two ways that matter more to hospitality than most sectors. The three-day waiting period before sick pay kicked in has been scrapped — it's now payable from day one of absence. And the lower earnings limit that used to exclude anyone earning below a certain threshold has also gone, meaning many part-time and casual staff who previously had no entitlement to sick pay now do. The rate itself has also risen, to £123.25 a week (or 80% of average weekly earnings if that's lower).


For a sector that relies more heavily on flexible and part-time staff than most, this is a real cost and admin shift, not a technicality. A few things worth doing now:


  • Check your payroll is applying the change. Casual and part-time staff who wouldn't have qualified before may now be entitled to sick pay from their very first shift-based absence.

  • Expect more short-term absence to manage. Industry data suggests employers are seeing more frequent, and slightly longer, short-term sickness absences since the change took effect. Make sure managers know how to have those conversations consistently.

  • Update your written sick pay policy if it still reflects the old three-day wait or the earnings threshold — an out-of-date policy is an easy thing for a tribunal to pick up on.



South West spotlight: stack the day, not just the evening


Devon and Cornwall are well placed to combine three things at once this month: strong summer weather, the VAT saving on family attractions and children's meals, and three big football nights.


Attractions and food-led venues that build a full day around this — a family-priced daytime visit or lunch, followed by an evening happy hour and screening — give visitors and locals alike a reason to spend the whole day with you rather than just a couple of hours.


Promote the day as one package: "family day out, VAT saving included, football from 8" is a stronger single message than three separate ones.


Two services worth knowing about


If you'd like help turning any of this into an actual marketing plan — dates, offers, messaging — rather than a list of good intentions, or want a quick check that your sick pay policy reflects the April changes, get in touch.



A thought to close with


The World Cup and the VAT saving are both temporary. The habit of planning your marketing around what's actually happening, rather than reacting to it, is worth keeping long after both have ended.





As always, if anything in this issue prompts a question or a conversation, reply directly to this email.


I read every one.

 

If this is useful, please pass it on to a colleague in the industry.

 

If you would like to see how we work before getting in touch, visit atlanticconsultant.co.uk

 

Until next time,

 

Jasper Atlantic Consultant | North Devon

📞 +44 (0)7772 528 958



The Atlantic Brief is published for general informational purposes only. Nothing in this newsletter constitutes legal, financial or professional advice. Readers should seek independent advice tailored to their specific circumstances before taking or refraining from any action.

 
 
 

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We are not a regulated legal or financial adviser. Guidance provided does not constitute legal or financial advice.

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